Our Mission
C.A.R.E.
C – Customer Focused – Every decision begins with the people we serve — residents, families, and neighbors.
A – Attitude – Each day is an opportunity to serve with joy, respect, and an open heart.
R – Responsibility – Each of us is accountable for delivering care that exceeds expectations.
E – Empathy – We treat each person as we would our own family, with warmth and respect.
Our Strategy
We Will Achieve The Mission Through Key Objectives:
Care – individualized care that is delivered timely, proactively, professionally and
with a caring attitude.
Nutritional Services – the dining experience and meals will be served at the
right temperature, time, place and nutritional value. We will offer a choice at each meal.
Facilities – Vancrest is an odor free, secure, accessible and comfortable facility.
This is accomplished by timely attention to cleanups, investment in physical structure
and pride in accommodations.
Activities – meaningful and varied activities will be offered at a variety of times
that will stimulate the senses and be fun.
Staff – employees at Vancrest strive for total customer satisfaction in everything we do by accomplishing results in a proactive, professional approach.