Our Mission

C.A.R.E.

C – Customer Focused – Resident, Family & Community

A – Attitude – always display a positive attitude

R – Responsibility – each person takes responsibility for results

E – Empathy – display empathy to customers in all situations


Our Strategy

We Will Achieve The Mission Through Key Objectives:

Care – individualized care that is delivered timely, proactively, professionally and

with a caring attitude.

Nutritional Services – the dining experience and meals will be served at the

right temperature, time, place and nutritional value. We will offer a choice at each meal.

Facilities – Vancrest is an odor free, secure, accessible and comfortable facility.

This is accomplished by timely attention to cleanups, investment in physical structure

and pride in accommodations.

Activities – meaningful and varied activities will be offered at a variety of times

that will stimulate the senses and be fun.

Staff – employees at Vancrest strive for total customer satisfaction in everything we do by accomplishing results in a proactive, professional approach.