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Customer
focused -
Resident, Family & Community
A ttitude
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always display a positive attitude
Responsibility -
each person takes responsibility for results
Empathy
- display empathy to customers in all situations
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Our Mission's
Key Objectives: |
Care
Individualized care that is
delivered timely, proactively, professionally and with a caring attitude.
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Nutritional
Services
The dining experience and meals will be served at the right temperature,
time, place, and nutritional value. We will offer a choice at each meal.
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Facilities
Vancrest is an odor free, secure, accessible and comfortable facility.
This is accomplished by timely attention to cleanups, investment in
physical structure and pride in accommodations.
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Activities
Meaningful and varied
activities will be offered at a variety of times that will stimulate the
senses and be fun.
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Staff
Employees at Vancrest strive for total customer satisfaction in
everything we do by accomplishing results in a proactive, professional
approach.
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